There are several ways to share your views with us:
- Rate a page using “Was this page useful?” at the bottom of the page.
- Send us a complaint, suggestion, idea or enquiry through the Contact us page.
- Take part in consultations when we publish them in Announcements.
- Use and request airport data on our Open Data page.
Page ratings and the reasons you give go to the team that owns the page, and help us decide which pages to improve first.
Complaints, suggestions and enquiries sent through our forms are recorded and passed to the team responsible for the subject. We use what you tell us to improve our services and information.
When you submit a complaint through our complaint form, you receive a reference number on screen straight away. Please keep it and quote it if you contact us about the same matter. We reply using the contact details you give us.
Page ratings and page feedback are anonymous, so we cannot reply to them. If you need an answer, please send us a message instead.
Send it to us through the form on our Contact us page. Tell us what you would change and where in the airport — you do not need to have worked out how to build it.
We are especially interested in ideas that make the journey through the airport faster or clearer, improve accessibility, or improve our services, facilities and digital services.
We publish airport datasets on our Open Data page, where you can download each dataset as a CSV file together with its metadata.
If you cannot find the data you need, use the dataset request link on the same page to ask the Riyadh Airports Data Office.
Page ratings and page feedback are anonymous, so we cannot reply to them. If you need an answer, send us a message through our Contact us page or submit a complaint, and tell us how we can contact you.
You can call us on +966 8001248100, message us on WhatsApp on +966 920020090, or email [email protected].
At the airport, our Ask Me Team can also help you.